Blockchain: It’s a solution; now what’s the problem?


I felt compelled to write something about the so-called Blockchain hype that we’re seeing today and to provide an alternative viewpoint.

It’s a buzzword dominating the BFSI world and beyond and is seen as some form of saviour to a lot of different problems that exist today. The pros & cons have been well documented, either in white papers, articles, blogs or discussed at many global conferences. The intention of this post wasn’t to document these specifically or to describe what Blockchain is and how it works.

I am not a hardcore technology person by any means, but I understand the benefits of using Blockchain technologies and the varying use cases they could be applied to. I attended Indian Blockchain Week recently in Mumbai, a fascinating event in which I was surrounded by passionate entrepreneurs, industry experts and businesses showcasing the good work they’re doing with the technology.

We all know the benefits of what Blockchain technology can offer and the known barriers to a successful global adoption across the many industry verticals. Time will tell as to whether we move ahead from proof-of-concept (PoC) stage, small point solutions developed regionally to a fully global commercial roll-out.

What comes first, the problem or the solution?

I am a big believer in applying technology to solve problems that exist today, as a product guy that is engrained in my DNA. However, we can occasionally get carried away and overthink where we don’t necessarily need to. The general feeling I’ve developed over the last 18 months or so, given my involvement is that the majority believe that many different types of Blockchain can solve all of their problems. This is a common trap to fall into.

Problem statements are important

It’s really important to fully understand the known problems affecting consumers and businesses today. As someone who builds product strategies and solutions, I am forever questioning and asking myself – is this a genuine problem for a consumer/business today?

Common trap

It’s very easy to apply a form of emerging technology to deal with problems that exist in industry but the process needs to be flipped around. The simple steps I tend to follow are:

  • Fully understand the problem you’re trying to address using whatever methodologies required.
  • Build your use cases once you’re fully satisfied you have a problem statement worth pursuing.
  • Apply the correct technology to address that problem – it may not require a Blockchain remember that.

It’s a common theme I have seen across the industry, it’s also very easy to use technology to try and fix problems that aren’t really a problem or don’t necessarily exist in the real world. All that is needed is a change in thinking, approach and constantly questioning yourself.

Author: kunalpatel085

Kunal is a complete financial technologist – FinTech Expert. Having worked in the mobile payments, mobile financial services (MFS) & telecoms industry across domains of both product development & innovation for the past 8 years. Kunal has provided his insights and product knowledge to various initiatives across three continents. He currently holds senior role at an mPOS solutions provider focused on FinTech and the mobile financial services space. A practical strategic thinker who has in-depth knowledge of the future payments and the wider commerce value chain, for how new technology can be used to connect customers and businesses through mobile, web & physical channels to provide great purchase experiences and deliver sales & loyalty. Additional Information: Kunal is an emerging markets FinTech professional in Mobile Financial Services with 8 years experience. His Experience also covers integrations & development of platforms like NFC, Electronic Payments, Mobile Payments and Mobile Commerce & Marketing, Stored Value Applications & Cards. Specialties: ► Product Development ► Future Payments ► Strategy & Innovation ► Digital Commerce ► Communication ► Leadership ► Negotiation

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